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Policies

By using irtiza.in or placing an order, you agree to these terms.

Last updated 10 November 202614 sections
Run by
SHR Traders (trading as Irtiza Fragrances)
Address
Hoskote, Bangalore - 562114

Products

We describe our fragrances as accurately as we can. Scent can feel different on each person's skin, and colours in photos may vary slightly from the real product. Our perfumes are inspired by popular fragrance profiles; they are original Irtiza blends and are not affiliated with any other brand.

Prices

All prices are in Indian Rupees and include GST. Prices and offers can change without notice; the price shown when you place the order is the one you pay.

Orders

An order is confirmed once payment succeeds (or, for cash on delivery, once we confirm it). We may cancel an order and refund it in full if an item is out of stock, the price was shown wrongly, or we suspect fraud.

Payments

Online payments are processed securely by Razorpay. We are not responsible for failures or delays caused by your bank or payment provider.

Shipping, returns and refunds

These are covered by our Shipping policy and Returns & refunds policy, which are part of these terms.

Your account

Keep your password private. You're responsible for activity on your account; tell us right away if you think someone else has used it.

Offers and coupons

Offers can't be combined unless stated, have no cash value and may be withdrawn at any time.

Reviews

Reviews must be honest and about the product. We may remove reviews that are abusive, misleading or off-topic.

Use and safety

  • For external use only.
  • Do a patch test before first use and stop if irritation occurs.
  • Keep away from eyes, flames and children.
BakhoorMust be burned in a heat-safe burner and never left unattended.

Intellectual property

The Irtiza name, logo, designs, photos and text on this site belong to us and can't be used without our written permission.

Liability

To the extent the law allows, our liability for any order is limited to the amount you paid for it.

Changes

We may update these terms; the version on the site when you order applies.

Law and disputes

These terms are governed by Indian law. Any dispute will be handled by the courts of Bangalore, Karnataka.

Questions?

Still have a question?

Message us and we'll reply within 24 hours on working days, 10 am – 10 pm IST.

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